Information we collect
Tracking data is collected by Google Analytics when you visit this website
Information we collect from you when you apply to make a booking
From the booking form:
Message from you
All payment and financial data is collected and managed by our staff, this is not held on-line.
How long is data stored?
All booking information is stored long enough to process the booking. Financial data is kept for a minimum of 7 years.
How is the information used?
Information collected for all bookings that are accepted is used to create an invoice and a payment record. Contact email addresses are used for occasional marketing purposes, Non-personalised statistical data analysis may be used from time to time to present booking and financial data for management purposes.
As a citizen of the EU you have a number of rights when it comes to your personal data:
The right to be informed.
You have the right to be provided with clear, easy to understand information about how we use your information and your rights. This is why we are providing you with the information in this policy.
The right of access.
You have the right to see what personal data is held about you.
The right to correction.
You are entitled to have your information corrected if it is inaccurate or incomplete. You can do this by contacting us at The right to erasure. You can request the deletion or removal of your information where there is no compelling reason for us to keep using it.
The right to data portability.
You have rights to obtain and reuse your personal data for your own purposes across different services. The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
The right to withdraw approval.
INFORMATION SHARING AND DISCLOSURE
Firefliesandfigs.co.uk is committed to protecting your personal information. We will not disclose your personally identifiable information to anyone.