• White Facebook Icon
  • Black Instagram Icon
  • Google Places - White Circle

Follow Us

Copyright fireflies and figs  - info@firefliesandfigs.co.uk 

Italy's first yurt retreat - Glamping Italy

Privacy Policy                  Cookie Policy

Privacy Policy

This privacy policy was last updated on the 24th May 2018.

Please read this through and ensure you agree before continuing to use this site. Many thanks Firefliesandfigs.co.uk uses Wix software to provide an informative website.   This is the privacy policy of firefliesandfigs.co.uk.  It describes the procedures for the use and disclosure of personal information from those who use or access firefliesandfigs.co.uk and our branded pages on social media services.   Our privacy policy has been compiled so as to comply with the law of the countries in which we do business. Our registered office for correspondence is 4 Bicton Court  Deanery Road Godalming Surrey GU7 2PG

 

Information we collect

 

Tracking data is collected by Google Analytics when you visit this website

Information we collect from you when you apply to make a booking

From the booking form:

Name

Contact

Email address

Message from you

All payment and financial data is collected and managed by our staff, this is not held on-line.

How long is data stored?

All booking information is stored long enough to process the booking.   Financial data is kept for a minimum of 7 years.

How is the information used?

Information collected for all bookings that are accepted is used to create an invoice and a payment record.   Contact email addresses are used for occasional marketing purposes, Non-personalised statistical data analysis may be used from time to time to present booking and financial data for management purposes.

 

YOUR RIGHTS

 

As a citizen of the EU you have a number of rights when it comes to your personal data:

The right to be informed.

You have the right to be provided with clear, easy to understand information about how we use your information and your rights. This is why we are providing you with the information in this policy.

The right of access.  

You have the right to see what personal data is held about you.

The right to correction.  

You are entitled to have your information corrected if it is inaccurate or incomplete. You can do this by contacting us at info@firefliesandfigs.co.uk The right to erasure.   You can request the deletion or removal of your information where there is no compelling reason for us to keep using it.

The right to data portability.  

You have rights to obtain and reuse your personal data for your own purposes across different services. The right to lodge a complaint.  You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw approval.  

By agreeing to our terms and privacy policy, you have given your consent to our use of your personal data. However, you have the right to withdraw your consent at any time, although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful.

EMAILS

If you opt to accept our privacy policy you consent to our use of your email address.

SECURITY

The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information. While we make every effort to ensure that your information is secure on our system, you should bear in mind that submission of information over the internet is never entirely secure. As a result, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Only key members of our staff have access to personal information. Backups are run to prevent loss of information and our internet servers are housed in secure facilities.

INFORMATION SHARING AND DISCLOSURE

Firefliesandfigs.co.uk is committed to protecting your personal information. We will not disclose your personally identifiable information to anyone.

CONTACT DETAILS

info@firefliesandfigs.co.uk